Workbench is a Cardiff-based serviced and virtual office provider located on Neptune Court, off Ocean Way — a prime spot offering easy access to both Cardiff city centre and the vibrant Cardiff Bay area. Run by director Jason Gill, Workbench has developed a strong local reputation for being personal, professional, and genuinely good value, with consistently glowing reviews from both virtual and physical office tenants.

Their virtual office packages start from just £20 per month (plus VAT) for the Business Address & Mail Handling plan, which includes a prestigious Neptune Court address for marketing, stationery and your website, mail forwarding by post or free email scan, a flexible monthly agreement, and registration with Companies House and HMRC. For £30 per month, the mid-tier plan adds 2 hours of free meeting room access per month (£20/hr thereafter). The top-tier plan at £50 per month adds full phone support including call divert, call answering, a dedicated telephone number, and voicemail.

Customers frequently highlight the quality of the meeting rooms, the cleanliness and maintenance of the space, and Jason's hands-on, responsive approach to customer service. Reviews describe the virtual office offering as "amazing value for money" and significantly better than using a home address. Mail is scanned and emailed at no charge, or can be forwarded or collected in person.

The building also houses full serviced offices and coworking desks, giving virtual office clients the option to upgrade to a physical workspace as their business grows. Free parking is available on site, and the location is well connected to the wider Cardiff transport network. For businesses wanting a trustworthy, locally run Cardiff virtual office with real substance behind it, Workbench is a strong contender.